Retail Evaluation & Mystery Shopping

Measure the real customer experience with WEBINAR

WEBINAR connects trained evaluators and mystery shoppers with retail brands that want honest, structured insight into service quality, compliance, and the in-store experience.

Why applicants choose WEBINAR

  • Flexible assignments — work when it suits you
  • Clear briefs and fair, tracked payments
  • Retail Evaluator, Mystery Shopper, or both
  • Professional support from a dedicated team
What we do

Two programs, one standard of quality

Choose the path that fits you — or do both. Every assignment follows a clear brief and a structured report.

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Retail Evaluation

Assess store standards, merchandising, compliance, and staff knowledge against a defined checklist — helping brands uphold a consistent experience across every location.

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Mystery Shopping

Experience a store as a genuine customer and report objectively on service, speed, accuracy, and atmosphere — the insights brands cannot get any other way.

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How it works

From registration to reward in four steps

1

Register

Create your applicant profile and choose your preference.

2

Get matched

Receive assignments that fit your location and availability.

3

Evaluate

Complete the visit and submit a structured report.

4

Get paid

Approved reports are tracked through to payment.

Trusted insight

Honest data brands can act on

WEBINAR standardizes every evaluation so results are comparable across shoppers, stores, and time. Brands get reliable scoring; applicants get clear expectations and fair assessment.

At a glance

Built for both sides of the program

  • Structured checklists and consistent scoring
  • Transparent assignment and status tracking
  • Secure applicant profiles and preferences
  • Expandable to reports, agreements & payments

Ready to start evaluating?

Join WEBINAR as a Retail Evaluator, Mystery Shopper, or both.

Create your account